Privacy Policy
How we collect, use, and protect your personal information
Last Updated: May 30, 2025
1. Introduction
InnovoCode ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
We collect several types of information from and about users of our website and services, including:
2.1 Personal Information
Personal information is data that can be used to identify you individually. We may collect the following personal information:
- Name
- Email address
- Phone number
- Company name
- Job title
- Billing information
- Project requirements and details
2.2 Non-Personal Information
We also collect non-personal information that does not directly identify you. This may include:
- Browser type and version
- Operating system
- IP address
- Device information
- Usage data (pages visited, time spent on pages, etc.)
- Referral source
3. How We Collect Information
We collect information through various methods, including:
3.1 Direct Collection
We collect information directly from you when you:
- Fill out forms on our website
- Subscribe to our newsletter
- Request a consultation or quote
- Correspond with us via email, phone, or other communication channels
- Provide feedback or respond to surveys
3.2 Automated Collection
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information. We collect this information using cookies, web beacons, and other tracking technologies.
4. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our website and services
- Processing and fulfilling your requests, orders, and transactions
- Communicating with you about our services, updates, and promotions
- Responding to your inquiries, comments, or concerns
- Analyzing usage patterns and trends to enhance user experience
- Protecting our rights, property, or safety, and that of our users or others
- Complying with legal obligations
- Preventing fraud and potential legal violations
5. Disclosure of Your Information
We may disclose your information in the following circumstances:
5.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
5.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
5.3 Legal Requirements
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
5.4 Protection of Rights
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
7. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
8. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
9. Children's Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers immediately.
10. Third-Party Websites
Our website may contain links to third-party websites and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
11. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
InnovoCode
3rd Floor, 86-90 Paul Street
London, EC2A 4NE
Email: hello@innovocode.co.uk